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    We are a family-owned business with a diversified portfolio of companies specializing in sourcing, agriculture, production, and distribution of soft commodities and FMCG.
  • Webcore

PRIVACY POLICY

REFERENCE

 

The Webcor Group Privacy Policy forms part of a set of security documents developed in support of the Webcor Group Information Security Programme. All published documents are available through, Information Security Policies.

 

PURPOSE

 

We use this privacy policy to disclose the privacy practices of Webcor Group (“the Company”), its affiliates, its subsidiaries and related companies in accordance with privacy regulations, such as the EU General Data Protection Regulation (GDPR). We aim to help you understand what personal data we collect, how we use it, and what control you have over it. This policy will define the following:

 

1. What personal data is collected from the Website?
2. How personal data is collected, used, shared, stored, and otherwise processed.
3. How your information is secured and protected.
4. Your choices and rights regarding the use of your data.
5. How you can contact us for issues such as to correct inaccuracies of your data or to request the removal of your personal data.

 

Please read the following privacy policy to understand the processing, collection, sharing, protection, and rights associated with your personal data.

 

By submitting personal data to the Company or the Company’s agent or using the Website, you consent to the Company’s use of your personal data in the manner set out in this Policy including all services provided by the Company or third parties to verify your identity.

 

SCOPE

 

The scope of this document includes the collection, processing, storage, and handling of personal data, voluntarily provided via email, forms, chat functions, user registration, sign-up, contests, and surveys.

 

APPLICABILITY

 

This Policy applies to the Website operated by the Company in its capacity of controller of the personal data. We take on this role as we determine the use and processing of your personal data.

 

The Company is a multinational engaged in the distribution of agricultural-based commodities and fast-moving consumers goods along with other lines of business including food industries in Africa.

 

WHAT INFORMATION DO WE COLLECT?

 

We have access to any information that you voluntarily provide via email, forms, chat functions, user registration, sign-up, contests, and surveys.

 

Through these means, we collect the following types of information:

  • [Full name]
  • [Email address]
  • [Phone number]
  • [Information about any complaints, inquiries, and communication you make with us]
  • [Location]
  • [Log Information]

 

We also process personal data for other purposes with consent, but you have the right to withdraw consent to processing for specific purposes, as outlined below.

 

Where legally required and authorised we may use personal data without prior knowledge or consent. In addition, when anonymized or pseudonymized so personal data cannot be associated with the user.

 

COOKIES 

 

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

 

We use cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Our visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

 

HOW DO WE SHARE YOUR DATA

 

In compliance with applicable laws and regulations, we might share personal data with regulators. When it is necessary to provide services to users, and/or for other legitimate interests, we might share personal data with third parties, who may be in a country outside the EU where other standards of data protection might apply. 

 

Third parties include without limitation service providers, professional advisors, commercial partners and other members of the Company’s network. Third parties that may access personal data are fulfilling the following services: web hosting, order/purchase fulfilment, IT and cloud services, advisory services. These parties do not retain, share, or use personal data beyond the defined purpose of fulfilling the service.

 

We share only aggregated demographic data with our partners and advertisers. This data cannot identity any individual user.

 

HOW DO WE PROCESS YOUR DATA

 

Under certain circumstances, we might transfer your personal data to other countries. Security measures and controls are in place to ensure data remains appropriately protected in these jurisdictions.

 

HOW LONG DO WE STORE YOUR DATA

 

We will only retain personal data for the duration necessary to fulfil the purposes for which collected. Retention of personal data might occur for longer periods if it is solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes.

 

HOW IS YOUR INFORMATION SECURED AND PROTECTED

 

Protecting your information is a priority for us. We have implemented appropriate safeguards to prevent personal data from being accessed, altered, misused, or disclosed by unauthorized parties. Where appropriate, the Company utilizes authentication, access control, encryption and other data protection methods to secure personal data, in transmission and at rest.

 

Employees authorised to access your information do so, based on their job function, with the minimum privilege necessary to view the information. All employees are subject to confidentiality agreements and undergo training on the proper handling of personal data.

 

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

 

We aim to maintain data that is accurate and up to date. Under the circumstance that your personal data changes, please notify us of any changes or update your data.

 

Pursuant to the applicable laws and regulations, you have the right to access and restrict your data, which the Company may hold, or process about you, to request rectification of any incorrect data relating to you free of charge, and to object to the collection of personal data used in this Website.

 

To exercise these rights, please contact the Company by email through the information provided below in the “Contact Information” section.

 

WEBSITE LINKS

 

On our website, you may encounter links to other websites. While we endeavour to link only to sites that share our standards and respect for privacy, please be aware that we are not responsible for the content or privacy practices of these other sites. We encourage all users to read the privacy policies of any other sites that collect your personal data.

 

CONTACT INFORMATION

 

For any questions, concerns, or requests to exercise your rights outlined in this privacy policy, please contact us via email at privacy@webcorgroup.com

 

 

CHANGES TO THIS POLICY

 

The Company reserves the right to update this policy to reflect changes to the information practices every time it deems fit to do so. In the event the Company makes any material changes, we will update the site to include these changes and post a notice at the site.

 

ACCOUNTABILITY

 

Specific accountabilities with respect to policy is as follows:

 

  • Management – Sponsorship and governance over the Policy, including Information Security development, implementation, and monitoring of the Policy;
  • All Employees – adherence to the Policy and the reporting of any security violations to management Information Security Steering Committee – issuance of periodic review and approval of changes to the Policy.

 

AUTHORISATION

 

The Webcor Group, Information Security Steering Committee has approved the Privacy Policy for publication.